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Product 03

Heat-treated ISPM-15 pallets, stamped so the shipment does not stop at the border.

The rule is simple and the failures are stupid. Wood packaging crossing most international borders must be heat treated and marked — and a surprising share of held shipments are held because a compliant pallet was repaired with a non-compliant board.
A single tall stack of mixed used pallets standing on a warehouse floor with a forklift and daylight beyond
One stackFifteen high and square. A stack that leans is a stack somebody has to touch twice.

Order export-ready stock

Give us the quantity, the size and the ZIP. You'll get a written quote with the grade, the freight and the pickup window — not a sales call.

  • Written quotes, usually inside one business day
  • Loads from 100 pallets to full 53' trailers
  • We buy as readily as we sell — tell us which way it flows

We reply by email, so this needs to be a working address.

US or Canadian 10-digit number. Formats itself as you type.

Two-letter code or full name.

US ZIP (43217) or Canadian postal code (K1A 0B1).

Whole units, digits only.

No phone number required from us — we quote by email so you have the numbers in writing.

Outdoor yard in bright sunshine with tall stacks of clean EPAL-stamped pallets beside a Shipping and Receiving door under a clear blue sky

Outbound

Banded, counted and staged against the door. Stacks of fifteen, double-banded, the way a forklift expects them.

Reading the stamp

What each part of the mark means.

A valid mark carries four elements: the IPPC wheat symbol, a two-letter ISO country code, a unique facility registration number issued by the national plant protection organisation, and the treatment code — HT for heat treatment, DH for dielectric heating, MB for methyl bromide.

In the United States the mark also usually carries the certifying agency's logo. The mark must appear on at least two opposing sides of the unit, be legible, and be permanent — stencilled or branded, never on a sticker.

MB-marked material is a different animal. Methyl bromide is being phased out globally, many countries no longer accept it, and we do not process it through our recycling stream at all.

  • IPPC wheat symbol — never a plain text stamp
  • ISO country code, e.g. US
  • Facility registration number issued nationally
  • Treatment code: HT, DH or MB
  • Marked on at least two opposing sides, legible and permanent

Where it goes wrong

Four ways a compliant pallet becomes non-compliant

  • 01Repaired with untreated lumberThe single most common failure. Any replacement component on a marked pallet must itself be heat treated, and the unit re-marked. A repair yard that does not track this will quietly break your compliance.
  • 02The mark is painted or filmed overStretch wrap over the stamp, a shipping label across it, or a coat of yard paint. If an inspector cannot read it, it does not exist.
  • 03Kiln dried mistaken for heat treatedKD and HT are different processes with different temperature requirements. A KD stamp is not an ISPM-15 mark and will not clear.
  • 04Bark left onSome destinations require debarked wood in addition to treatment. Residual bark on a stringer edge is enough to trigger an inspection hold.

Practicalities

What we can supply

TypeAvailabilityMarkingTypical use
Recycled 48×40 GMA, HTHeld in stockExisting valid mark, verifiedGeneral export freight
New 48×40 GMA, HTBuilt to order, 250+Our facility mark appliedRegulated and high-value exports
Euro 1200 × 800, HT3–7 daysEPAL or generic HTEuropean lanes
Custom crates and skids, HTBuilt to orderOur facility mark appliedMachinery, oversize, one-way
Treatment of your own unitsBy arrangementRe-marked after treatmentExisting fleets going international

Questions

ISPM-15 questions

Do I need heat treated pallets for domestic shipping?

No. ISPM-15 applies to international movements of solid wood packaging. Shipping Columbus to Cleveland, it is irrelevant, and paying for it is money wasted.

Does Canada or Mexico require it?

Wood packaging moving between the United States, Canada and Mexico has historically been exempt under a regional arrangement, but requirements change and depend on the commodity. Confirm with your broker for each lane rather than relying on precedent.

Can plastic pallets avoid the whole problem?

Yes — ISPM-15 covers solid wood only, so plastic pallets are outside its scope entirely. For high-frequency export lanes that is sometimes the cheaper answer over the life of the fleet.

What happens if a shipment is held?

Typically re-export, treatment at the port at your cost, or destruction — plus demurrage while it is resolved. The cost of getting this wrong is measured in thousands, which is why we are pedantic about it.

Destination requirements

Where the rules differ, in practice

This is a general orientation rather than customs advice. Requirements change and vary by commodity — confirm the current position for your specific lane with your broker.
Always confirm with your customs broker for the specific destination and commodity before shipping.
DestinationISPM-15DebarkingNotes
European UnionRequiredCommonly requiredMarks checked routinely at major ports
United KingdomRequiredCommonly requiredSeparate from EU requirements since 2021
ChinaRequiredRequiredStrict enforcement; MB frequently refused
JapanRequiredRequiredVery strict inspection regime
Australia / New ZealandRequiredRequiredAmong the strictest biosecurity regimes anywhere
BrazilRequiredRequiredMB accepted in some cases, but declining
Canada / MexicoCheck per laneCheck per laneRegional arrangements exist and change
Domestic United StatesNot requiredNot requiredPaying for treatment here is money wasted

The treatment cycle

What happens inside the chamber.

  1. Step 01

    Load and probe

    A fixed stacking pattern, with temperature probes drilled into the members expected to heat last — usually a stringer in the centre of the load, not a deck board on the outside.

    20 – 30 minutes.

  2. Step 02

    Ramp

    Chamber to temperature. The core lags substantially behind the air, which is the entire reason probe placement matters more than chamber setting.

    90 – 150 minutes.

  3. Step 03

    Hold

    Core at or above 56 °C, continuously, everywhere in the load, for at least thirty minutes. The chart records it and the chart is the evidence.

    30 minutes minimum.

  4. Step 04

    Cool, mark and file

    Chart printed and filed against the batch. Mark applied — wheat symbol, country code, our facility number, treatment code — on at least two opposing sides.

    45 – 60 minutes.

Compliance in the supply chain

The four questions to ask everyone who touches your export pallets

Your supplier: is the mark yours, or inherited from a previous treatment? Both are valid, but an inherited mark means the compliance chain runs through somebody you have never met.

Your repair yard: do you segregate ISPM-15 stock, repair it only with treated lumber and re-mark afterwards? This is the most common failure point in the entire system and it is invisible until an inspector finds it.

Your warehouse: where do labels go? A shipping label applied across the mark makes a compliant pallet non-compliant, and it is done by a machine that has no opinion about customs.

Whoever loads your containers: is the dunnage treated? Blocking and bracing timber is covered by the rule and it is forgotten constantly, because it is offcuts rather than packaging in most people's mental model.

Questions

More ISPM-15 questions

How long does treatment last?

Indefinitely, as long as the wood is not replaced. Treatment is a heat history rather than a coating — it does not wear off. What invalidates it is adding untreated material.

Can I heat treat pallets myself?

Only if your facility is registered under the national scheme and marks with its own registration number. Applying an IPPC mark without registration is fraud rather than a shortcut, and the numbers are traceable.

Does heat treatment sterilise the pallet?

No, and nobody should claim it does. It kills wood-boring insects and larvae. It is a phytosanitary treatment, not a hygiene one, and food-sector requirements are a separate conversation.

What if my pallet has an old, faded mark?

If an inspector cannot read it, it does not exist. Faded, painted-over and abraded marks are functionally absent. We re-mark treated stock where the original has degraded.

Do plywood or presswood pallets need treatment?

No. Processed wood products — plywood, OSB, particleboard, moulded presswood — are outside the scope because the manufacturing process already does the job. Solid wood over 6 mm is what the rule covers.

Tell us the destination country.

It changes the answer more than the pallet does. Give us the lane and the commodity and we will tell you what actually needs to be stamped.

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