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Tool 03 · interactive

What the stamp on your stringer actually says.

Four elements, and shipments get held over every one of them. Set what you can see on your pallet and the mark redraws with each part explained — including the treatment code that a growing list of countries will refuse outright.
Recycling site with a steel bin full of broken pallet wood, a grinder conveyor, stacks of pallets and a forklift beyond
Past repairBroken pallet wood headed for a grinder, where it can become mulch, bedding or fuel.

Ask about export-ready pallets

Tell us the destination country in the message field — it changes the answer more than the pallet does.

  • Buy, sell, recycle or remove: tell us which way it flows
  • Add the size, grade and quantity if you know them
  • A partner supplier follows up
  • Availability depends on partner suppliers

Partner suppliers follow up by email, so this needs to be a working address.

US or Canadian 10-digit number. Formats itself as you type.

Whole units, digits only.

Delivery or pickup address

Two-letter code or full name.

US ZIP code or Canadian postal code.

Free, no-obligation quote request. A partner supplier follows up with pricing and availability.

Mixed used pallets outdoors, natural, blue and red, stacked beside a warehouse under a cloudy sky

Unsorted

Mixed used pallets, before anyone has sorted them by grade.

Stamp decoder

Read the mark on the stringer.

Set the elements you can see on your pallet and the stamp redraws, with each part explained. Four elements, and every one of them matters.

Issued by the national plant protection organisation. No number, no certification.

Treatment code

What it looks like

IPPCUS-0472HT

Reads as a valid ISPM-15 mark

Wheat symbol, country code US, registration 0472, treatment HT. Provided it is legible, permanent and present on at least two opposing sides, this is what an inspector expects to see.

The wheat symbol
Mandatory. A plain text stamp without it is not an ISPM-15 mark, whatever else it says.
US — country code
The ISO code of the country whose plant protection organisation registered the treatment facility. Here: United States.
0472 — facility registration
Identifies who performed the treatment. A mark applied without a registration is not a valid mark.
HT — Heat treatment
The wood was heated until its core reached at least 56 °C and held there for a minimum of thirty continuous minutes. This is the ordinary, widely accepted treatment and the one you will see on most compliant packaging.

The mark must be legible, permanent and applied to at least two opposing sides. Full detail in ISPM-15 explained.

The rule is simple. The failures almost never are, because they happen after treatment rather than during it: a compliant pallet repaired with an untreated board, a shipping label applied across the mark, a KD stamp mistaken for an HT one, or a strip of bark left on a stringer edge.

The most common failure is the repair. A marked pallet repaired with ordinary recovered lumber still carries a valid-looking stamp and is no longer compliant, and nobody in the chain notices until an inspector does.

Questions

Reading the mark.

Do I need this for domestic shipping?

No. ISPM-15 governs international movement of solid wood packaging. Between two US states, it is irrelevant, and paying for treatment is money wasted.

Is kiln dried the same as heat treated?

No, and the confusion is expensive. KD is a moisture process with different parameters. A KD stamp on its own is not an ISPM-15 mark and will not clear customs.

What happens if the mark is covered?

It is treated as absent. The mark must be legible on at least two opposing sides, and an inspector is not obliged to peel your labelling off to find it.

Are plastic pallets exempt?

Entirely — ISPM-15 covers solid wood only. On a high-frequency export lane the avoided treatment cost and avoided hold risk can justify plastic on their own.

Does repairing a treated pallet invalidate the mark?

It does if the replacement wood was not itself treated, and this is the most common failure. A marked pallet repaired with ordinary recovered lumber still carries a valid-looking stamp and is no longer compliant, and nobody in the chain notices until an inspector does. The treatment itself is a core temperature of 56 °C held for at least thirty continuous minutes, so a board that never went through a chamber cannot be covered by the original mark.

The question to ask a repairer

Do you segregate ISPM-15 stock, repair it only with treated lumber and re-mark it afterwards? If the answer is not immediate and specific, your compliance chain already has a hole in it.

Confirm per lane, not per year

Regional arrangements exist and they change. Check the current rule for your specific destination and commodity with your broker rather than relying on what was true last year.

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