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Seventeen years, including the two we would rather skip.

Company timelines usually read as an unbroken ascent. This one has a year where we deliberately shrank and a year where we lost money keeping our word, and leaving those out would make the rest of it worthless.
A single tall stack of mixed used pallets standing on a warehouse floor with a forklift and daylight beyond
One stackFifteen high and square. A stack that leans is a stack somebody has to touch twice.

Work with us

Seventeen years of this and the form still goes to the same desk.

  • Written quotes, usually inside one business day
  • Loads from 100 pallets to full 53' trailers
  • We buy as readily as we sell — tell us which way it flows

We reply by email, so this needs to be a working address.

US or Canadian 10-digit number. Formats itself as you type.

Two-letter code or full name.

US ZIP (43217) or Canadian postal code (K1A 0B1).

Whole units, digits only.

No phone number required from us — we quote by email so you have the numbers in writing.

Outdoor yard in bright sunshine with tall stacks of clean EPAL-stamped pallets beside a Shipping and Receiving door under a clear blue sky

Outbound

Banded, counted and staged against the door. Stacks of fifteen, double-banded, the way a forklift expects them.

Year by year

The whole thing.

  1. 200911,000 units

    One truck, half an acre

    A 1997 flatbed and a rented half-acre off Alum Creek Drive. Collections were free because nobody else wanted the material. Roughly 11,000 pallets handled in the first fourteen months.

  2. 201034,000 units

    The first repair bench

    A pry bar, a nail gun and a rack of boards salvaged from units too broken to save. The insight that dismantling feeds repair — the loop the whole business now runs on — dates from this year and was entirely accidental.

  3. 201161,000 units

    First hired grader

    Until this point one person did everything. The first dedicated grader arrived and immediately started rejecting work the founder had been passing. This was uncomfortable and correct.

  4. 201258,000 units — down

    The grading decision

    We stopped selling companion-repaired stringer units as Grade A. It cost about 11% of revenue and two of five major accounts inside a quarter. Both came back within eighteen months; one is still with us.

  5. 2013140,000 units

    Moved to South Access Road

    Four acres, a proper concrete pad and covered storage. Covered storage is unglamorous and it changed our grade mix more than any piece of equipment we have ever bought.

  6. 2015310,000 units · 91% diversion

    First grinder

    Until now, broken wood left as scrap for someone else to process. The grinder turned the last 15% of intake from a cost into a product, and pushed diversion past 90% for the first time.

  7. 2016480,000 units

    Fleet, not freight

    Three tractors and eleven trailers. Owning the equipment meant we could run fixed lanes rather than dispatched loads, which is what made delivered pricing competitive outside Franklin County.

  8. 2018690,000 units

    Heat treatment

    ISPM-15 registration and an on-site chamber. Export customers had been asking for four years and we had been sending them elsewhere.

  9. 20201.05M units

    The year everything moved

    Pandemic distribution volumes were extraordinary and the lumber market went vertical. Recycled pallets went from a cost-saving to the only available option for many buyers. We turned away work for the first and only time.

  10. 20211.1M units · loss-making

    A bad year, honestly reported

    Lumber prices peaked and core prices followed. We had contracted forward at fixed prices with several customers and honoured every one of them at a loss. It was the right call and it hurt for four quarters.

  11. 20221.24M units

    The Pallet Passport

    Customers started asking for diversion documentation their auditors would accept. Rather than write a marketing PDF we built a per-load record traceable to scale tickets. It has since become the thing people mention first.

  12. 20231.38M units · 97.9% diversion

    Managed programs

    The realisation that most customers were buying pallets from us and paying someone else to take pallets away, with nobody adding the two invoices together. Program customers now account for about 40% of volume.

  13. 20241.5M units · 99.1% diversion

    Second grinder and colour line

    Mulch demand outgrew the single grinder. The dye line opened a municipal landscape market that now absorbs most of what the sort deck rejects.

  14. 20251.6M units · 99.4% diversion

    99.4%

    Diversion reached 99.4% by weight. The residual 0.6% is treated and contaminated wood we are not permitted to process, and we have no credible plan to reduce it further without lying about what we accept.

  15. 2026Current

    Where we are

    Thirty-one people, four acres, two grinders, nine trailers on fixed lanes across six states. Still grading by hand, because nothing else works.

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